CUSTOMER HELP

Frequently Asked Questions

How do I pay?

Cash on Delivery. No online card payment is required at this stage.

Is the packaging discreet?

Yes. Orders are prepared in plain, unbranded packaging.

Where do you deliver?

We deliver within the UAE. Standard delivery is included. Additional charges may apply to remote or isolated areas and will be confirmed before dispatch.

Will my order be confirmed?

Yes. We confirm the customer and delivery details before dispatch.

Can opened products be returned?

For hygiene and personal-care reasons, opened or used products may not qualify for return. Damaged or incorrect items should be reported promptly.